Stakeholder engagement

Transurban works with a wide range of stakeholders that have a breadth of interests. Our ability to understand and respond to these interests can impact our reputation and, ultimately, our long-term success. We proactively engage with our customers, communities, government partners and other stakeholders on issues relating to our business and the operation of our roads. Our aim is to work with our stakeholders to manage impacts, and provide opportunities for collaboration and input on projects.

We also engage with the following industry groups, government entities and regulators as part of our day-to-day business.

Victorian, New South Wales and Queensland State Government ministers
Australian Federal Government Ministers
Virginian Department of Transportation
Fairfax, Prince William and Stafford County governments
Federal Highway Authority
Government departments, authorities and local councils
Melbourne Airport
Port of Melbourne
RACV (Victorian automobile club)
NRMA (New South Wales automobile club)
RACQ (Queensland automobile club)
AAA (American Automobile Association)
Victorian Transport Association
Roads and Maritime Services (New South Wales)
Emergency services
Sporting venues and clubs, and
Public transport operators.

We engage with our customers on a daily basis through numerous channels including roadside signage, online communications and account management.

Memberships

Transurban participates in the following sustainability-related initiatives:

Dow Jones Sustainability Indices
Global Reporting Initiative
Infrastructure Sustainability Council of Australia, and
United Nations Global Compact.

In Australia we are corporate members of the following industry, business, transport and other groups:

Tourism and Transport Forum
Infrastructure Partnerships Australia
Roads Australia
ITS [Intelligent Transport Systems] Australia
Business Council of Australia, and
Sydney First / Sydney Chamber of Commerce.

In the US we are members of the following industry, business, transport and other groups:

Intelligent Transportation Society of Virginia
Fairfax County Chamber of Commerce
Greater Springfield Chamber of Commerce
Prince William County Chamber of Commerce
Greater Washington Board of Trade
Quantico/Belvoir Regional Business Alliance
Northern Virginia Transportation Alliance
Virginia Chamber of Commerce
Greater McLean Chamber of Commerce
Greater Reston Chamber of Commerce
Dulles Chamber of Commerce
Dulles Area Transportation Association
Tysons Regional Chamber of Commerce
Alexandria Chamber of Commerce
Transportation Association of Greater Springfield
American Road and Transportation Builders Association
The Reason Foundation
International Bridge, Tunnel and Turnpike Association
Fredericksburg Regional Chamber of Commerce
Mount Vernon-Lee Chamber of Commerce, and
Metropolitan Washington Road & Transportation Builders Association.